by Stepp Sydnor | Jul 27, 2018 | Sales Techniques & Tips, Sales Training
Answering objections is closely related to being a skillful negotiator. The best way to respond to an objection is to interpret it as a question asking for more information. However, if you react defensively to a prospect’s objection, you could be leaving a lot of...
by Stepp Sydnor | Feb 15, 2018 | Sales Techniques & Tips, Sales Training
Sales Objection #12 “Just send me literature.” How would you counter this objection? Do Say This: • If you would like me to send literature to you, does that mean you are somewhat interested? Who else would need to see a brochure? • Sure, I will get some information...
by Stepp Sydnor | Feb 8, 2018 | Sales Techniques & Tips, Sales Training
Sales Objection #11 “It’s not a priority to us.” How would you counter this objection? Do Say This: • Thank you for telling me that. Are you saying it’s a priority later but just not right now? • I understand it isn’t a priority now. But I’m curious whether you can...
by Stepp Sydnor | Feb 1, 2018 | Sales Techniques & Tips, Sales Training
Sales Objection #10 “Call me on Monday to set up an appointment” This is a common sales objection we hear in B2B sales. So…how would you counter this objection? Do Say This: • I have some time on Tuesday afternoon to meet with you. What time is best...
by Stepp Sydnor | Jan 25, 2018 | Sales Techniques & Tips, Sales Training
Sales Objection #8 “I’m too busy.” How Would You Reply? How would you counter this objection? Do Say: • I can respect that this isn’t a convenient time. I honestly feel that if given fifteen minutes of your time, I can show you there is good synergy between our...
by Stepp Sydnor | Jan 18, 2018 | Sales Techniques & Tips, Sales Training
“I am not interested because we are moving.” Sales Objection #7 How would you counter this sales objection? Do Say: • Really? That’s wonderful! This is a good opportunity for you to make preparations to meet your product (or service) needs before you move....